
FAQ
FAQ
For early check-in
Normal check-in time is 3pm. Depending on the status of your room, we may be able to allow you to check in a bit earlier than 3pm. However, if you request to have a guarantee early check-in, we will charge additional fee (100% of rack rate) to hold the room one day before.
For late check-out
Normal check-out time is 12pm. Depending on the occupancy of the hotel, we may allow you to check out later than 12pm for a surcharge stated below.
Until 3pm・・・・・30% of rack rate
Until 6pm・・・・・50% of rack rate
After 6pm・・・・・100% of rack rate
(Note: This will be added to the regular fee.)