Service in collaboration with National Cancer Center Hospital East
~ Supporting patients' safe stay ~
Reassuring 24-hour support services
Toilets are fitted with call buttons.
Call buttons are installed in the guest rooms and toilets of the hotel. In the event of an emergency, care staff are notified and will hurry to the scene of emergency along with hotel staff.
You can contact care staff from your room at the touch of a button.
Telephones are placed on the rooms' bedside tables for those who are worried about a change of condition during the night. In the event of an emergency, the phone will connect to care staff at the touch of a button, who will then rush to the room together with hotel staff.
A full range of rentable equipment
A wide range of equipment is available with the aim of taking care of even the smallest of our guests' needs.
2F Lounge
24-hour resident care staff
Certified nurses, nursing assistants, and care workers are on duty at the hospital 24 hours a day to provide cancer patient care and respond quickly to any sudden change in a patient's condition.
*The hotel is not a medical institution and cannot perform medical acts.
Physical condition / meal management service using sensing devices
We rent sensing devices to patients, and with their consent, we utilize the vital data from these devices to provide services for patient health management, as well as meals suitable for the patient's condition. We also provide a proposed meal management service.
*Photograph is for illustrative purposes only.
Provision of meals in a style adapted to the patient’s condition.
We can prepare easy-to-eat dishes designed to suit your physical condition. (Reservations required)
Chopped meals: food served cut into 5 mm cubes
Soft vegetarian meals: served soft so it can be easily broken down with a spoon
Bite-sized meals: food served cut into 2 cm pieces
What Chojiya supplies are “gentle breakfasts” that use plenty of vegetables from the cities of Kashiwa and Nagareyama, with particularity about flavor and even texture. They are easy to eat even for patients with mutually different symptoms, and are Western-style breakfasts with a mild Japanese taste. They are both delicious and give the patients peace of mind.
| Floor | 1F |
|---|---|
| Breakfast | 06：30～09：30（Last entry 09：15） Japanese-style & Western-style Buffet |
| Lunch | 11：30～15：00（Last entry 13：30） *Booking required / Closed on Mondays |
| Dinner | 17：30～21：00（Last entry 19：30） *Booking required / Closed on Mondays |
Box lunches prepared under the supervision of a registered dietitian
You can sample the frozen home-delivery meals provided by Wellness Dining at a special price. Besides “fairly soft meals” recommended for people requiring concern for swallowing difficulties, we have readied a menu with consideration for nutrition and balance. We distribute special coupons that can be used for limited-term purchase at home.
*The photos are examples of the menu.
Meal Delivery AI Robot
We also offer a service where AI robots deliver restaurant take-out menus to guest rooms.
Appointment and treatment shuttle bus service
A shuttle bus between the hotel and hospital
Shuttle buses operate between the National Cancer Center Hospital East and the hotel to reduce guests' burden of travel.
National Cancer Center Hospital East
On the second floor of the hotel is the extended outpatient area (Kashiwa-no-Ha Park Side Hotel Clinic) of the National Cancer Center Hospital East. Besides outpatient visits for second opinions, it offers outpatient diagnosis and treatment services in the fields of gastric surgery, breast surgery, and ophthalmology.
The Kashiwa-no-Ha Salon within the facility regularly hosts make-up advice seminars for cancer patients. These seminars can also be attended by hotel guests.
https://www.kashiwanoha-smartcity.com/info/events/19/
Booking booths within the hospital
A dedicated hotel booking booth has been set up in the National Cancer Center Hospital East. You can smoothly book accommodation for the date of your next medical examination.
- *The accommodation reservation must be entered by the user and not by the staff of the National Cancer Center Hospital East, who are not responsible for the reservation process.
Main products for purchase
Convenience Store
7-ELEVEN
The National Cancer Center Hospital East and the hotel shops have assortments of many products for patients. In addition to foods that are easy to eat even during treatment, they include all sorts of daily-use items needed during stays.
| Floor | 1F |
|---|---|
| Opening Hours | 7：00～22：00 |
A yoga program that cancer patients can comfortably enjoy
We have prepared a yoga program that is supervised by a professional instructor to ensure that cancer patients are able to comfortably participate. The program can be viewed on TV in guest rooms.
Frequently Asked Questions
About lodging
- What are the features of the hotel?
- The hotel is located on the grounds of the National Cancer Center Hospital East, and supports cancer patients and their families. Equipped with various functions, it provides them with a stay environment for 24-hour support. These functions include the provision of equipment in rooms and for rental to help patients enjoy their stay, emergency response by care staff in the event of a worsening of patient condition, and shuttle bus service between the hospital and the hotel. Although the hotel is not a medical institution and therefore cannot perform medical acts, arrangements have been made for care staff to rush to patients in the event of emergencies and immediately contact Hospital East, as necessary. Patients can therefore stay in the hotel with complete peace of mind.
- Can I stay in the hotel even during treatment? Please tell me about the environment for stays in guest rooms and the features of guest rooms.
- The hotel has incorporated various views of people who have experienced treatment for cancer. Special steps have been taken accordingly in all aspects within the rooms.
- What equipment has been installed in the hotel?
- The hotel has readied a full assortment of equipment and furnishings to support stays by patients.
- Are there any stores selling goods and convenience stores in the hotel?
- There is a Seven-Eleven convenience store on the first floor of the hotel. Besides ordinary products, it also handles products directed to patients.
- What are the check-in and check-out times? Is it permissible to extend the length of the stay?
- You can check in at 15:00 or later, and check out no later than 11:00. For an extra fee, you may check in earlier and check out later than the above times. If there is a vacancy, you make use of these services on the day of. Please do not hesitate to inquire.
- What kinds of services do the care staff provide?
- One care staff member who is a licensed nurse or certified care worker is always on duty, 24 hours a day, in the lounge. After receiving emergency contact about a sudden change in the condition of a patient, the care staff member rushes to the patient’s room, confirms the patient’s condition, and contacts the Hospital East, depending on the situation. While on duty in the lounge, the care staff member is ready to answer questions from the patients and their families, so please feel free to ask questions. Please note that the hotel does not perform any medical acts.
- Are there preferential rates for patients?
-
The hotel has a discount stay plan limited to people who are using the services of the National Cancer Center Hospital East. If you are eligible for this plan, please make a reservation for it from our official website.
- Please provide access information for the hospital.
-
On weekdays, a shuttle bus operates between the hotel and the National Cancer Center Hospital East. It departs at intervals of about 10 minutes, and passengers are able to wait in the lobby on the first floor of the hotel. For details, please see the information at the hotel.
(Operating hours)
Mondays, Wednesdays, and Fridays: 8:00 am – 5:00 pm
Tuesdays and Thursdays: 8:00 am – 3:00 pm
- What response does the care staff make to emergencies etc.?
- When called by the telephone or emergency button in the guest room, a member of the care staff rushes to the room to confirm the state of the patient. The staff member contacts the National Cancer Center Hospital East, if necessary. Please note that the hotel is not a medical institution and does not perform any medical acts itself.
- Is there space that can be used by a family member or accompanying person while the patient is receiving treatment?
- Family members and attendants can use the day use plan (for a maximum of five hours, 12:00 pm – 5:00 pm). Persons staying overnight can also use the lounge space on the second floor, which is open 24 hours a day.
- Does the hotel have a parking lot?
- The hotel does not have its own parking lot. We will give you information about fee-based parking lots in the vicinity of the hotel. For details, please inquire at the front desk.
- Do you have services for keeping or shipping baggage?
- The hotel accepts luggage shipped by home delivery services. Please contact the hotel in advance. To send baggage from the hotel, please use the delivery service in the convenience store on the first floor.
- What are the hours of the facilities in the hotel?
-
1F Restaurant (Chojiya): Click here to check the hours.
1F Convenience store (Seven-Eleven): 7:00 am – 10:00 pm (7:00 am – 8:00 pm during the year-end holiday season)
2F Lounge: Open 24 hours a day
Care staff: On duty 24 hours a day
IT Concierge: 10:00 am – 7:00 pm on weekdays (inquiries accepted no later than 6:30 pm), not on duty on Saturdays, Sundays, and holidays
Hospital shuttle bus: Mondays, Wednesdays, and Fridays 8:00 am – 5:00 pm; Tuesdays and Thursdays 8:00 am – 3:00 pm; not in service on Saturdays, Sundays, and holidays
- Please describe the equipment and services for long-term stays.
- The hotel has guest rooms with kitchens, coin-operated laundry facilities, etc.
- Please describe the lounge.
- The lounge is on the second floor of the hotel and is open 24 hours a day. It can be used by guests and their attendants. Please feel free to use the lounge while waiting before and after treatments. Guests may use it before checking in and after checking out.
- Is there a communal bath?
- The hotel does not have a communal bath, but each guest room is equipped with a private bathing room complete with a tub. You can enjoy a leisurely soak in the bath without concern about others.
- Is smoking permitted in the hotel or on its premises?
- Because the hotel is on the grounds of a core clinical research hospital, smoking is absolutely prohibited in the hotel and on its grounds.
About meals
- Does the restaurant in the hotel accept requests regarding the amount of food, cutting up food, etc.?
- If you make such requests when making your reservation, Chojiya (the restaurant on the first floor) will adjust the amount, cut food up, and adjust the amount of salt. For breakfast, it serves items in little bowls in the buffet style, so customers can eat their preferred foods in the preferred amounts. For guests who would like to eat meals in their rooms, Chojiya delivers meals to the rooms by a delivery robot.
- Are there places to eat other than the restaurant in the hotel?
- At the front counter, the hotel sells frozen box meals prepared by Wellness Dining with consideration of swallowing and nutrition. If you wish, the meals are products that can also be regularly purchased for delivery to your home. Foods are also sold at the Seven-Eleven store on the first floor of the hotel. In addition, vending machines selling CalorieMate and other items are located on the second floor.
Inquiry
- I would like to consult with someone before staying at the hotel. Who should I contact?
-
Please feel free to contact us through the inquiry form.
