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Moving to https://gc.synxis.com/ for Room Reservation.

Moving to https://gc.synxis.com/ for Room Reservation.

Access Map

Room Type

Special Room


Check In / Out

Check In 15:00 - Check Out 11:00

Cancellation Policy

*The cancellation policy below does not apply to pre-payment plans on our website.
Please click 'Package Plan Details' to confirm the cancellation policy for each pre-payment plan.

Contracted Number
of Guests
Date when the Cancellation of the Contract is Notified
No show Accommodation Day 1 Day Prior to
Accommodation Day
9 Days Prior to
Accommodation Day
20 Days Prior to
Accommodation Day
Individual 1 to 14 100% 80% 20% - -
Group 15 to 99 100% 80% 20% 10% -
100 and more 100% 100% 80% 20% 10%

* If the hotel is not contacted within 2 hours after a guest's estimated time of arrival, the hotel may cancel the reservation.

Service

Sending Luggage / Mails to hotel

Please write your name (in Roman letters or as written in your passport) and your date of stay on any belongings, letters or parcels sent to our hotel.
Please also note that we can only accept belongings, letters or parcels that are addressed to the guest name as spelled on the hotel reservation.

Internet service

Wireless LAN internet service is available in all guest-rooms, while guests may also set up a wired network connection using the provided LAN cable. This service is complimentary and available 24 hours a day.

Key Card System

A contactless key card which is easy to use even when carrying luggage. It is also part of an energy-saving system – place the key card in the slot inside the room to turn on the electricity.

VOD

Video on demand (VOD) system is available.

Hotel room safe

We recommend that guests store their valuables in the hotel room safe provided to ensure security. However, each guest is responsible for the security of any items placed in a hotel room safe. In the unlikely event that the contents are lost or go missing, the hotel cannot provide any compensation.

Laundry service

Laundry service is available on weekday. Please bring laundry to the front desk by 10 a.m.

Massage service

40min 4,800 yen / 60min 7,200 yen / 80min 9,600 yen

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