If you have made arrangements with us in advance, then we can store luggage you send us until check-in except for any food items, valuables and dangerous items.Please be sure to indicate your check-in date, the full name of the guest and send to the following address.
미츠이 가든 호텔 쿠마모토 1-20 Koyaima-machi, Kumamoto, 860-0012
*The number of wheel chairs is limited. Please let us know in advance if you need one.
Normal check-in time is 2pm. Depending on the status of your room, we may be able to allow you to check in a bit earlier than 2pm.However, if you request to check in earlier than 2pm, then we will ask you to pay for an extra night (100% of full fare).
Normal check-out time is 12pm.Depending on the occupancy of the hotel, we may allow you to check out later than 11am for a surcharge stated below.
(Note: These surcharges will be applied on top of the full fare.)
Wired Internet can be used free of charge in all of our rooms. (LAN cables are available in each room) There are no VPN connection services.
*Please note that our Internet service does not guarantee connection for all guests. Some PCs may not connect depending on the settings.
There is only one baby bed (designed for infants under six months of age). Please call in advance if you need it.
*The baby bed cannot fit into single rooms.